The only carrier portal natively built on Dynamics 365 — with direct integration into D365 Supply Chain Management's WMS and TMS.

Give your carriers the self-service portal they actually want — shipments, BOLs, appointments, and invoices, all powered by the same Warehouse and Transportation Management data your ops team already runs on. No middleware. No parallel TMS. No sync jobs.

Why carrier-facing teams choose Carrier Portal

One portal, five modules, and a platform built to scale with your network — without tab-switching, spreadsheet exports, or Monday-morning reconciliations.

Cut check-call volume

Carriers self-serve status, docs, and appointments — so dispatch stops answering the same three questions all day.

Faster BOL turnaround

Carriers upload BOLs and PODs directly against a load. No email threads, no lost attachments, no “did you get my fax?”

Self-service appointments

Carriers request and confirm dock times in the portal. Your team handles exceptions, not the whole calendar.

Invoices, visible

Every invoice and payment status is one click away. Fewer AR calls, cleaner month-end, happier carrier partners.

Native to D365, not bolted on

Powered directly by your D365 Supply Chain Management WMS and TMS data — carrier views stay in sync with your ops team in real time, with no translation layer between them.

Built to scale with you

Scales elastically from a handful of carriers to your entire network — every page stays fast and searchable at any volume.

A look at every corner of Carrier Portal

Five views into the platform your carriers, dispatch, finance, and ops teams see every day. Swipe, drag, or use the arrows to browse.

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A platform that grows with your network

Carrier Portal is designed to scale from a single carrier relationship to your entire network — secure, Microsoft-native, and ready to slot into the enterprise stack you already run.

Tenant isolation

Elastic scale Grows with your network

From one carrier to thousands — no redesigns, no rewrites, no forklift upgrades when volume climbs.

role‑based access in D365

Native WMS + TMS Direct D365 SCM integration

Reads and writes against the same Warehouse and Transportation Management data your ops team runs on.

activity logging

Secure by design Enterprise-grade access

Role-based access enforced at the data layer, backed by the identity provider and policies IT already runs.

GDPR statement

One portal, every team Unified experience

Carriers, dispatch, finance, and ops working from the same live data — no reconciliation meetings required.

Outcomes carrier ops teams actually measure

Deployed across enterprise carrier networks of every size. These are the operational improvements customers tell us about most often.

40%+

reduction in check-call volume after full carrier rollout

2×

faster BOL / POD turnaround vs email-based collection

70%

of dock appointments self-served — no phone, no email

< 6 wk

typical time from kickoff to first carrier go-live

Not a shipping tool. Not a customer portal. The only carrier portal, natively built on D365.

Other products in the Dynamics 365 ecosystem solve adjacent problems — or solve them for someone else’s user. Carrier Portal is purpose-built for the people actually moving your freight, and it’s the only one that plugs directly into D365 Supply Chain Management’s Warehouse and Transportation Management modules.

What Carrier Portal isn't

A shipping execution tool

Multi-carrier rate engines and label printers automate your team's outbound shipping — they aren't a self-service portal your carriers log in to.

A customer or vendor portal

Microsoft's Customer Portal and typical vendor portals are built for buyers and suppliers. Carriers have a different workflow — shipments, BOLs, dock appointments, invoices.

A third-party TMS layer

External TMS platforms bolt onto D365 through middleware and duplicated data. Carrier Portal lives inside your stack — not on top of it.

What Carrier Portal is

The carrier portal that lives inside your Dynamics 365 environment — powered by your WMS and TMS data, not a copy of it.

Carrier Portal reads and writes against the same Warehouse Management and Transportation Management data your internal team operates on every day. Same data model. Same security. Same environment your IT team already governs.

Purpose-built for carriers — not buyers, suppliers, or your ops team
Native integration with D365 Supply Chain Management's Warehouse and Transportation Management modules
No middleware, no parallel data model, no reconciliation jobs
Five unified modules — shipments, documents, appointments, invoices, admin

∞

Scales with your carrier network

5

Modules, one unified portal

1

URL, one sign-on for every carrier

24/7

Real-time visibility for every team

Everything your carriers need, in one place

Five deeply-integrated modules, one sign-in, one data model. No tab-switching, no spreadsheet exports, no Monday-morning reconciliations.

Real-time load visibility, from tender to delivery

Carriers see the shipments assigned to them — and nothing else — with live status, ETA, lane, equipment, and contact details.

BOLs, PODs, and invoices — attached to the load, not an inbox

Carriers drop documents directly against the shipment. Your back-office works from a single source of truth, not scattered emails.

Self-service dock scheduling, without the phone tag

Carriers request and confirm appointment windows. Your ops team handles only exceptions — not the entire calendar.

Invoice visibility that actually closes the loop

Carriers see every invoice, accessorial, and remittance status in real time — and drill straight to the backing load and documents.

Built to fit your Microsoft licensing — not stack on top of it

Carrier Portal is designed from day one to slot cleanly into Microsoft’s external user model for Dynamics 365. Carriers connect as third-party partners covered under your existing D365 SLs, so the portal scales with your network without adding new per-user line items to your Microsoft footprint.

Carriers are external users. Your D365 SLs already cover them.

Microsoft’s licensing model recognizes a clear distinction between internal users — your employees, contractors, and agents who require a Dynamics 365 SL — and external users: third-party companies, customers, and partners whose access is included with your existing internal user SLs. Freight carriers are separate companies running their own operations and their own fleets, which is the textbook external user scenario Microsoft’s licensing guide describes.

As your network grows, your IT team’s licensing position stays clean and predictable. Onboard your 10th carrier or your 10,000th — your existing D365 footprint covers the access either way, so adding carriers is a configuration change rather than a procurement project.

Predictable as you scale

The portal grows elastically with your carrier network — without volume tiers to renegotiate at year-end or capacity ceilings to plan around. Licensing cost stays steady; the value compounds.

Compliant by design

Architected to fit Microsoft's external user access framework and multiplexing guidance. Internal team members keep their D365 SLs; carriers access the portal as the third-party partners they are — exactly as the licensing model intends.

One Microsoft stack, one contract

Carrier Portal lives inside your existing Microsoft enterprise agreement and your D365 environment. No parallel SaaS bills, no separate licensing relationships — your IT team's footprint stays consolidated.

Questions from carrier ops and IT

Can’t find your answer? Our team will walk you through architecture, security, and rollout in a 30-minute call.

Please chat with our team.

What makes Carrier Portal different from other D365 shipping or portal products?

Carrier Portal is the only self-service carrier portal purpose-built for Dynamics 365 — and the only one that integrates natively with D365 Supply Chain Management’s Warehouse Management and Transportation Management modules. Shipping execution tools (multi-carrier rate engines, label printers) automate your team’s outbound process; they aren’t a portal your carriers log in to. Microsoft’s own Customer Portal and typical vendor portals target buyers and suppliers, not carriers. Carrier Portal reads from the same WMS and TMS data your ops team already uses — no intermediate TMS layer, no middleware, no duplicated data.

How does the licensing model scale as we onboard more carriers?

How does this stay compliant with Microsoft's licensing rules?

Do we host Carrier Portal, or does FRT Forge?

How is carrier access scoped — do they see other carriers' loads?

Will it scale as our carrier network grows?

How does Carrier Portal authenticate users?

Can we customize the portal?

How long does a typical deployment take?

Does it integrate with our TMS or ERP?

Ready to give your carriers a portal they'll actually use?

A 30-minute demo is enough to see how Carrier Portal fits into your D365 environment — and what a rollout would look like across your carrier network.