Introducing SHP: The Shipping Brain Your D365 Environment Has Been Missing

If you run Dynamics 365 Finance & Supply Chain and ship a meaningful volume of small parcels, you already know the pain:

Too many standalone shipping systems that don’t talk to D365
Manual entry of weights, addresses, and tracking numbers
Carriers managed in spreadsheets and tribal knowledge
Zero real visibility into true shipping cost-to-serve

That ends today.

We’re excited to announce the release of SHP – our small-parcel shipping solution built specifically for Dynamics 365 F&SCM, delivered by FRT Forge.

SHP doesn’t just bolt onto your ERP. It lives inside it, right where your warehouse and fulfillment processes already run.

This is the only solution that is truly fully purpose-built and managed within D365—completely native to the platform, with no hidden costs or surprise integration fees.

What Is SHP?

SHP is the D365-native small parcel hub that connects your orders, warehouses, and carriers into one seamless flow:

Multi-carrier rating & service selection
Carrier-compliant label generation & printing
Tracking numbers stored and visible in D365
Shipping charges integrated back into your financials
A foundation built for analytics, optimizations, and future AI copilots

If you’re tired of swivel-chair shipping between D365 and external systems, SHP is built for you.

Embedded Where the Work Actually Happens

SHP is designed to sit directly inside your existing D365 processes:

From Order Entry to Fulfillment

From the moment a sales order is created, SHP is there:

Capture customer shipping preferences at the point of sale
Eliminate rework—those choices automatically flow through picking, packing, and shipping
No more toggling between systems or re-entering the same data twice

On the Warehouse Floor

At the pack station, SHP streamlines every shipment:

Confirm package dimensions and weights in one screen
Generate shipping labels without leaving D365
Print labels directly to your existing printers
Confirm shipment, capture tracking, and move to the next order—all in seconds

Result: Faster throughput, fewer errors, and happier warehouse teams.

The Capabilities That Matter Day 1

Multi-Carrier, Multi-Warehouse, Multi-Entity

SHP is built for the real world:

Support for multiple carriers (FedEx, UPS, DHL, etc. – and extensible for more)
Multiple warehouses and legal entities without ugly workarounds
Service availability by country/region, customer segment, or warehouse

You’re not locked into one carrier or one geography. SHP is designed for growth.

Smart Rate Shopping That Protects Your Margins

SHP compares real-time carrier rates and applies your business rules automatically:

Balance cost and delivery speed—find the lowest rate that still meets customer expectations
Maintain preferred carrier relationships while staying competitive
Give your team flexibility to override when the customer relationship matters most

This is about giving your operations team the tools to make profitable shipping decisions on every single order.

Label Management Without the Headaches

SHP handles the operational details that slow teams down:

Generate labels on demand—right from your existing workflows
Void and reprint labels when mistakes happen, with full carrier integration
Complete audit trail: know exactly who shipped what, when, and how

Every label is accounted for in D365—giving your team full visibility and control.

Financial Visibility You Can Actually Use

This is where SHP changes the game.

Unlike standalone shipping tools, SHP feeds actual costs back into your financials:

Capture true freight costs per order, per customer, per warehouse
Control whether to absorb, pass through, or markup shipping charges
Handle complex freight terms automatically (prepaid, collect, third-party billing)

Stop guessing at shipping profitability. Start managing it with real data.

Customer Service That Doesn’t Require Detective Work

SHP links tracking numbers directly to every order in D365:

Instant visibility for every sales order
No more logging into multiple carrier portals
One system, one answer to “Where’s my order?”

Your customer service team gets faster answers. Your customers get consistent, reliable updates.

It’s a better experience for everyone.

Built for Today. Ready for Tomorrow.

SHP isn’t just about solving today’s problems—it’s about positioning your operation for what’s next:

100% native to D365—built as a true extension, not a bolt-on with costly middleware
Fully managed within your D365 environment—no separate systems to maintain
Leverages Microsoft’s cloud platform for security, scalability, and reliability
Structured to take advantage of AI and automation as your business evolves
Transparent pricing with no hidden integration or licensing surprises

Today: SHP eliminates manual work, reduces shipping errors, and gives you real cost visibility.

Tomorrow: That same foundation enables:

AI-powered carrier recommendations based on your actual performance data
Proactive alerts when shipments are at risk of delay
Continuous optimization of packaging, carrier mix, and cost-to-serve

You don’t have to wait for AI to get value. But when you’re ready, SHP is ready too.

Why Supply Chain Leaders Choose SHP

Let’s be honest: most D365 customers are still managing shipping with:

Aging integrations that barely work
Warehouse systems that don’t sync with the ERP
Manual processes, spreadsheets, and workarounds
Third-party tools with unexpected licensing fees and integration costs

The hidden costs are real:

You can’t see your true cost-to-serve
Warehouse productivity suffers from system friction
Customer service teams waste time hunting for information
Scaling means multiplying your workarounds
Integration maintenance drains IT resources and budget

SHP delivers what operations leaders need:

A single source of truth for orders, shipments, and costs
Standardized processes that work across every warehouse and entity
A platform that scales with your business—not a temporary fix
Complete transparency: purpose-built for D365 with no hidden integration costs or ongoing middleware fees

The Team Behind SHP: FRT Forge

SHP is the first solution from FRT Forge—but it’s just the beginning.

FRT Forge is an independent software company dedicated to D365 Finance & Supply Chain. Our mission is straightforward:

Build logistics, payments, and financial tools directly into D365—so you get real operational value without the integration headaches.

SHP solves small parcel shipping today. Our roadmap addresses the broader operational challenges you face:

Every solution we build follows the same principles:

Native to D365—not bolted on
Enterprise-ready from day one
Built on clean data structures that enable smarter decisions today and AI capabilities tomorrow

Ready to See SHP in Action?

If you’re:

Running D365 F&SCM
Shipping a significant volume of parcels
Tired of treating shipping as an afterthought or spreadsheet-driven process

…then SHP was built for you.

Next steps:

Schedule a live demo of SHP embedded in a real D365 scenario
Talk through your carrier mix, warehouses, and volumes
Map out how SHP can fit into your broader D365 roadmap

SHP is here.
FRT Forge is just getting started.

Let’s turn shipping from a cost center into a competitive advantage—right inside Dynamics 365.